Jessica E.’s GlowForms review

★★★★★

“Our front desk used to spend the first ten minutes of every single appointment just handing out clipboards and chasing down signatures, which was eating into our actual service time. We added a specific patch-test consent step for new clients, and it's cut down on the follow-up phone calls we used to have to make the day before an appointment. The time savings alone justify the cost. I'd estimate we're saving close to two hours a week just from not manually filing and re-filing paper forms. Being able to fully brand the forms with our logo, colors, and a welcome message has made the client experience feel more polished. A few clients at Dew Lash Lounge have actually commented on how professional it looks. We handed an iPad to our newest hire on her first day, and she was collecting client signatures within the hour without any real training. We emailed support at 9pm on a weeknight about a form that wasn't saving properly, and someone actually replied before we opened the next morning. Highlights so far: - Photo/video consent built directly into the client file - Branded templates that match Dew Lash Lounge's look and feel - E-signatures that are legally sound and time-stamped automatically - Multi-location syncing that keeps every technician's files up to date What I'd change: - A small price increase after the first year that wasn't clearly flagged in advance - Archived forms take a couple extra clicks to locate”

Jessica E.
Dew Lash Lounge
Sacramento, CA · March 28, 2026