Erin L.’s GlowForms review

★★★★☆

“Before GlowForms, we were using a mix of printed waivers and a generic online form builder that clearly wasn't designed with businesses like ours in mind. Automated reminders before appointments have cut our no-show rate noticeably. Clients get a text the day before with a link to finish any outstanding forms, and it's made a real difference. Customer support has been consistently responsive. I've reached out a handful of times with formatting questions, and I usually hear back within a few hours, sometimes faster. Occasionally the sync between our booking software and GlowForms lags by a few minutes, which isn't a dealbreaker but has caused a moment of confusion once or twice at the front desk.”

Erin L.
Palm & Pine Day Spa
Tucson, AZ · November 10, 2025