Brian K.’s GlowForms review

★★★★★

“Before GlowForms, we were using a mix of printed waivers and a generic online form builder that clearly wasn't designed with businesses like ours in mind. We use the photo consent forms for before-and-after pictures constantly, and having that built directly into the client's file instead of a separate paper form has saved us from at least one awkward situation. Having every client's history searchable in seconds instead of digging through a filing cabinet has changed how we operate day to day. It sounds small, but it adds up over hundreds of appointments a month. The customization options go deeper than I expected. We added conditional questions that only show up depending on the service booked, which cut down on irrelevant questions for our simpler services. We handed an iPad to our newest hire on her first day, and she was collecting client signatures within the hour without any real training. When we had an issue syncing forms across our two locations, their support team hopped on a call with me directly instead of just sending a canned email response. That kind of service is rare these days. The good stuff: - Branded templates that match Brow Alchemy Brow Bar's look and feel - Patch-test and allergy tracking that flags issues before the appointment starts - Mobile-friendly forms clients can complete before they even arrive It's not the cheapest option on the market, but compared to the hours we were losing to paperwork and the risk of missing liability information, it pays for itself quickly.”

Brian K.
Brow Alchemy Brow Bar
Providence, RI · March 22, 2026