Anonymous’s GlowForms review

★★★☆☆

“We've been in business for 1 years, and this is the first piece of software that every single one of our 12 staff members has actually liked using. What sold me was how thorough the pre-built templates were for our industry. I didn't have to write a single waiver from scratch — I just customized the existing ones with our logo and a few questions specific to Willowmere Wellness Day Spa. Our cancellation rate dropped noticeably once clients started getting automatic reminders with their forms attached — turns out half our no-shows were people who just forgot. Being able to fully brand the forms with our logo, colors, and a welcome message has made the client experience feel more polished. A few clients at Willowmere Wellness Day Spa have actually commented on how professional it looks. The mobile experience is genuinely good, which I can't say for most software aimed at small businesses. My staff pull up forms on an iPad at the front desk without any lag or weird formatting issues. We emailed support at 9pm on a weeknight about a form that wasn't saving properly, and someone actually replied before we opened the next morning. Highlights so far: - Searchable client history instead of a filing cabinet full of paper - Photo/video consent built directly into the client file - A support team that actually picks up the phone - Custom consent forms built specifically for our service menu - Patch-test and allergy tracking that flags issues before the appointment starts What I'd change: - A short learning curve for staff less comfortable with tablets - The reporting dashboard could be more detailed”

Anonymous
Willowmere Wellness Day Spa
Salt Lake City, UT · May 30, 2026