Anonymous’s GlowForms review

★★★★★

“My front desk manager was the one who pushed me to finally try a digital forms platform. I'm not exactly a tech person myself, so I dragged my feet for a while before agreeing. The health history section lets us flag contraindications automatically, which our technicians have come to rely on before every session. The time savings alone justify the cost. I'd estimate we're saving close to two hours a week just from not manually filing and re-filing paper forms. I appreciated that we weren't locked into a rigid template. We rearranged sections, added our own consent language reviewed by our attorney, and adjusted the wording to match our brand voice. Clients can complete everything from their phone in the parking lot before their appointment, which has been a huge time-saver, especially for first-time visitors who tend to arrive right at their appointment time. When we had an issue syncing forms across our two locations, their support team hopped on a call with me directly instead of just sending a canned email response. That kind of service is rare these days. What we love: - Searchable client history instead of a filing cabinet full of paper - Mobile-friendly forms clients can complete before they even arrive - The ability to update a form for every client at once when our policies changed - Multi-location syncing that keeps every technician's files up to date Where it could improve: - A small price increase after the first year that wasn't clearly flagged in advance - A short learning curve for staff less comfortable with tablets - A few template categories we had to build ourselves Bottom line: All in all, I'd absolutely recommend GlowForms to any beauty or wellness business still relying on paper. It's made our front desk more efficient and our records far more reliable.”

Anonymous
Moss Hollow Spa & Sanctuary
Chicago, IL · September 17, 2025